Terms of Service

1. Acceptance of Terms

By accessing or using the Tenriva platform and website (tenriva.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Tenriva provides an identity lifecycle management platform for Microsoft 365 environments. Our services include approval workflows, audit logging, and related features as described on our website.

3. Account Registration

To use certain features of our platform, you must register for an account and connect your Microsoft 365 tenant. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorised access to any part of the platform or its related systems.
• Interfere with or disrupt the integrity or performance of the platform.
• Reverse-engineer, decompile, or disassemble any part of the platform.
• Use the platform to process data beyond what is necessary for identity lifecycle management.

5. Microsoft 365 Integration

Our platform integrates with Microsoft 365 via Microsoft Graph API. By connecting your tenant, you authorise Tenriva to access and modify user directory information, license assignments, group memberships, and related configurations as necessary to provide the service. You are responsible for ensuring that you have the appropriate authority and consent to grant this access.

6. Subscription and Payment

Access to the platform is provided under subscription plans as described on our Pricing page. Fees are billed in advance on a monthly basis. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.

7. Data Ownership

You retain all ownership rights to your data. Tenriva does not claim ownership of any data processed through the platform. We use your data solely to provide and improve our services as described in our Privacy Policy.

8. Service Availability

We strive to maintain high availability of the platform but do not guarantee uninterrupted access. We may perform scheduled maintenance with reasonable advance notice. We are not liable for any downtime or service interruptions.

9. Limitation of Liability

To the fullest extent permitted by law, Tenriva shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform, regardless of the cause of action.

10. Termination

We may suspend or terminate your access to the platform at any time if you violate these terms or if we reasonably believe your use poses a security risk. Upon termination, your right to use the platform ceases immediately.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be communicated via email or through the platform. Continued use of the platform after changes constitutes acceptance of the revised terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have questions about these Terms of Service, please contact us at legal@tenriva.com.